It’s an unfortunate, all-too-common scenario: A customer shows up to McDonald’s craving a tasty treat and is turned away because the ice-cream machine is out of order. A recent Wired article delves into the saga of Jeremy O’Sullivan and Melissa Nelson, cofounders of Kytch, who may end up in a legal battle with the fast-food giant and Taylor, the ice-cream machine manufacturer that supplies many of the machines within McDonald’s franchises. Neither company wants Kytch to make their Taylor C602 ice-cream machines smart.
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Original article: McDonald’s Sticky Situation and the ‘Right to Repair’
Author: Connected World Staff