Peggy and Dave Silke, chief marketing officer, Mitel, talk about relying on technology and remote working during the pandemic. He says there are opportunities in terms of growth, even today. They also discuss which verticals had to respond immediately to the pandemic, giving specific examples. He also explains how companies are now becoming consultants and creating a new customer experience due to the impact of the pandemic.
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Original article: Creating a New Customer Experience
Author: Connected World Staff