Being versatile with IoT

IHS Markit predicts that there will be around 75.4 billion Internet of Things (IoT) devices in the world by 2025. In a few years it will be normal to see internet connected devices appear in most industrial and consumer sectors.

Here Jonathan Wilkins, marketing director of obsolete industrial parts supplier EU Automation, explains how the IoT is impacting consumer-facing businesses and what manufacturers can learn from that.

IoT devices are everywhere. Some are useful, such as fitness trackers that can show your heart rate, steps and food intake. Some are not so useful, such as the Quirky Egg Minder, that tracks the amount of eggs in your fridge and their expiration dates. If chosen carefully, IoT devices can help a wide range of industries, such as manufacturing, healthcare and city planning.

Changing consumer

It is predicted that millennials will soon outnumber baby boomers and become the largest group of consumers with disposable income. They are expected to spend around $4 trillion (€3.43 trillion) annually by 2020, so business owners should think about how they can best target this demographic.

Millennials have grown up in a digital age and can therefore easily adapt to innovative technologies. When updating their services, business owners should consider how IoT devices can help them reach their audience and remain competitive.

Advertising

If you scroll through your social media feed, you can already see how advertisers use technology to get your attention. AI algorithms detect patterns in what you browse online and then show you relevant ads.

As we begin to use more IoT devices, advertisers will have more opportunities to engage with consumers. For example, a fitness tracker detects that you enter a supermarket for a post-run snack — an advertiser can immediately send you a voucher for that shop.

Manufacturers can use similar technology to monitor machine condition and optimise productivity in industrial facilities. AI can detect any changes in machine condition and alert maintenance engineers to any problems that may cause downtime.

Hospitality

Jonathan Wilkins

Exceptional customer service is the key to success in hospitality. Hotel owners can personalise a customer’s stay and reduce energy consumption by installing smart sensors. Sensors can detect light and temperature and remember the guest’s preferences, making sure that the room maintains the changes they make. Sensors can also measure natural daylight and the temperature in the room and adjust artificial light and temperature accordingly.

Manufacturers should consider how sensors can improve the facility as well as production. They can use data collected from sensors to improve machine efficiency and adjust electric and water usage in the facility to improve energy efficiency and reduce utility bills.

Retail

As more people choose to shop online, retailers should consider how they can use technology to make in-store shopping simpler. According to the Zebra 2017 retail vision study, 70% of retailers across the world are ready to adopt IoT technology to improve customer experience in their stores.

Smart sensors can make the shopping experience easier for consumers. With the technology, retailers can track customers’ footpaths through the store and reposition rails to optimise the experience. […]

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Original article: Being versatile with IoT
Author: Anasia D’mello